Return & Refund Policy

At House of TIYE, every piece is thoughtfully designed and carefully inspected before it reaches you. If your order isn't quite right, we're here to help.

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Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, your item must:

- - - - Be unworn, unwashed, and unused.
        
        Be in its original condition.
        
        Have all original tags attached.
        
        Be returned in its original packaging.

Items that do not meet these conditions cannot be accepted.

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Refunds

Once your return has been received and inspected, you will be notified of the outcome.

If your return is approved, your refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Please note that original shipping charges are non-refundable.

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Exchange

If you wish to exchange your item for a different size, please contact us within 14 days of receiving your order.

Exchanges are subject to product availability.

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Non-Returnable Items

The following items cannot be returned or exchanged:

- - - - Items marked as Final Sale
        
        Gift cards
        
        Items that have been worn, altered, damaged, or returned without their original tags.